- Who processes the data
- HelpAi (Marko Dravinec).
- What we store
- Your full name, company name, email, phone if you enter it, your quiz answers, the quiz language, where you came from (conference, Viber, one of our landing pages or guides, or direct), the country the request was sent from (based on the network, not your address) and the time of consent. To protect against misuse, for one hour we keep a shortened one-way hashed fingerprint of the network you sent the form from. If you pick a meeting slot, until it has passed we keep a one-way hashed fingerprint of the network it was booked from, without your name, so that one network cannot take every slot. When slots are viewed or booked, to prevent abuse we log the same fingerprint and the time of the request, without your name or IP address: a viewing record lasts one hour, a booking record 24 hours. These records are deleted automatically once they expire, at the latest on the next slot request.
- Why
- To show you the summary and email it to you, contact you to arrange a meeting and prepare a proposal. The legal basis is your consent.
- How long
- Up to 24 months from the last contact, or until you withdraw your consent.
- Measurement and your device
- We count how the quiz is used (which questions were answered, where the visit came from, country and device type) without tracking cookies. The visit marker exists only while the page is open and is not stored on your device; we do not store your IP address; to prevent abuse we keep an irreversibly hashed network fingerprint until the end of the day. Records created after you submit (for example a meeting request or a slot choice) carry the identifier of your request, so we can see which parts of the quiz help. Quiz usage records are deleted after 90 days, and deleting your request deletes them immediately. The only things kept on your device are your quiz progress (24 hours, so you can continue; not sent until you submit) and your chosen language.
- Who we share data with
- No one for marketing. The site is served by Cloudflare, and we keep the data in its database located in Europe. To protect against automated submissions we use Cloudflare Turnstile, which processes technical data about your browser when you send the form. We notify our team about a new request by email (name, company name, email, phone and score) and with a short message in our Telegram group (Telegram; name, company name, score and where you came from). If you request a meeting, we also store the phone number and preferred time you enter then, and they go to our team by email and to Telegram together with your name and company name. If our Google Calendar is connected and you pick a meeting slot, we add your name, company name, email and phone to that calendar (Google); no invitations are sent.
- Your rights
- Access, correction, deletion, objection and withdrawal of consent at any time. Write to us at marko@helpai.hr. You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
